Shipping & Returns

Due to the nature of digitized products we are unable to accept returns, therefore, please be sure to select carefully.

Upon purchase, all software sales are final. We do not offer a refund policy on digitized work. Prior to purchase, please evaluate some of our free embroidery designs as their quality represents the other designs we carry. Read item descriptions carefully and make sure that the designs you buy are in suitable size and format for your machine.

We do provide free technical support by email if you encounter any website problems and/or downloading problems.

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